Laying the strategic groundwork for a dynamic, personalized intranet
A new intranet platform is the lynchpin of a multiyear systems overhaul at the Mellon Foundation, the largest grantmaking organization in the U.S. dedicated to the arts and humanities. A content strategy would inform both the staff-facing experience and the architecture of the platform, but it would only be as good as the consensus behind it. Through regular chats and collaborative exercises with staff at all levels, I translated project priorities into a comprehensive strategy that will guide the Foundation’s robust communications needs for years to come.
Our process is simple and thoughtful.
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Meet the Team
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Monet Goode
FOUNDER
With a vision for building something meaningful, our founder brings a blend of big-picture thinking and hands-on experience.
They set the tone for everything we do. -
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Emmett Marsh
SALES MANAGER
Focused, approachable, and driven by results, our sales manager is all about building strong relationships. They help connect people to the right solutions—with clarity and care. -
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Eleanor Parks
MARKETING DIRECTOR
Creative and strategic in equal measure, our marketing director brings fresh ideas to every campaign. They turn insights into action and help our message resonate with the right audience. -
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Karl Holland
CUSTOMER SERVICE MANAGER
Friendly, attentive, and always ready to help, our customer service manager ensures every interaction is a positive one. They keep communication clear, timely, and human.
